Shopping Cart

0 item(s) in cart/ total: $0    view cart
MCC eCourse 201 - Performance Metrics: The Elements that Make Metrics Effective

MCC eCourse 201 - Performance Metrics: The Elements that Make Metrics Effective

Member Price: $560.00
Free Shipping.
MCC Item #:MCCe201
Performance Metrics: The Elements that Make Metrics Effective [MCCe201]
Prerequisites: None
Course length: approximately 1-hour
Attachments: 2

Non-Member Price: $699
Member Price: $560 (see MCC Member Page or contact MCC)

  • Upon successful completion of this course you should be able to:
  • Recognize the need for proper performance metrics and the key questions that need to be answered
  • Distinguish between effective and ineffective metrics
  • Design metrics that are effective by recognizing the right things to measure and how to measure them the right way
  • Define SMART Metrics and assess your metrics for these characteristics
  • Normalize metrics so you can compare results across sites, countries, studies and/or vendors
  • Define the four primary metric types: timeliness, cycle time, quality, efficiency/cost
  • Combine metrics and recognize the effects that metrics have on behavior

This innovative eLearning course provides you with an overview of basic metric concepts and insights on what makes for an effective performance metric. What you learn in this course can be applied to any metric system - enhancing your metrics so they answer key performance questions and provide you with objective, effective supportive facts for making informed decisions. This eLearning course allows you the opportunity to customize your experience by viewing role-specific examples and supports your learning through knowledge checks at the end of each chapter.

For the complete course description please visit:

This product includes:
Link to eLearning course
Login credentials: Credentials are valid for 30 days. Should you need an extension, please contact for assistance.

Become a MCC Member today and receive a discounted course price! Visit the MCC Member portal at or contact the MCC Membership Director at for more information.

Related Items